Zamp HR Blog

How Assisted Living Facilities Improve Turnover Rates with HR Outsourcing

Written by Zamp HR | August 12, 2022

Since the 1970s, there has been evidence of high employee turnover in assisted living institutions. Multiple reasons contribute to a recurring employee base, including lower-than-average compensation, difficulty working with the aging and sometimes high-acuity population, and limited perceived prospects for growth. 

However, by implementing HR best practices, it is still possible to enhance job satisfaction. Even when salaries and benefits are constant, increasing work satisfaction reduces turnover. As a result, many assisted care institutions are turning to comprehensive HR outsourcing. Outsourcing HR for assisted living facilities provides considerable benefits, particularly in promoting employee involvement and providing in-house HR more space to focus on critical objectives. 

Gives In-House HR More Time to Focus on Strategic Initiatives 

A staff that is not invested in the workplace will deliver lesser quality care than a staff that is involved and passionate. According to a study published in “The Gerontologist,” basic actions such as involving aides in interdisciplinary care plan meetings can increase retention rates. 

HR outsourcing frees up in-house management time to focus on performance objectives. It’s much more than just outsourcing a few time-consuming duties. Businesses that provide elder care can devote their efforts to assisting patients. 

Human Resources outsourcing (HRO) helps staff at assisted living facilities in the following ways:  

  • Implementing HR best practices 
  • Payroll processing  
  • Filing payroll taxes  
  • Benefits administration  
  • Workers Comp Claims Management 
  • Unemployment Claims Management 
  • Stabilize Employee Scheduling  

Assisted Living Staffing Levels 

Staffing is a major issue for nursing facilities but also influences compliance. It’s not only about not having enough employees to provide care. There is also the issue of satisfying regulatory requirements. 

It’s tough to maintain staff numbers when turnover is high and you’re attempting to meet the demands of your institution. HRO helps you hire appropriately, comply with rules, and add some flexibility to manage staff changes. 

Ultimately, building a culture that encourages employee involvement and decreases turnover can aid in maintaining compliance. Compliance is frequently the first step in improving ratings, and simple culture improvements and changes to managing regulatory compliance can alleviate the staffing rollercoaster impact. 

Managing Schedules 

Scheduling for a sector that demands round-the-clock care from qualified professionals is a recurring obstacle, especially when retention and cost-cutting strategies are considered. High turnover rates lead to workforce shortages, which leads to numerous extra hours and payroll expense overruns, which leaves fewer resources to invest in finding and recruiting competent replacements for departing workers. 

Workforce management software simplifies scheduling by including a sophisticated set of integrated cloud-based applications like time and attendance monitoring and mobile capabilities for 24/7 access from anywhere. Best-in-class HR outsourcing solutions offer workforce management software as a complimentary add-on. 

Drive Engagement Through HR Best Practices  

Employees of companies that comprehensively outsource their HR requirements are more likely to report greater levels of:  

  • Employee involvement 
  • Willingness to remain with one’s current employment 
  • Confidence in the employer’s strategy for firm growth 
  • Trust that the employer is helping employees in providing exceptional customer service. 

Facilitating workers’ access to the information they require at the appropriate time is another strategy for boosting employee engagement. Workforce management software makes information available to your nursing staff. Employees who require time off may file a request using the software on their mobile phones. They don’t need to go to HR, fill out physical documents, or find their superior for clearance. 

How Much Does HR Outsourcing for Assisted Living Facilities Cost? 

The cost is determined by a variety of circumstances. Typically, it may be adjusted based on individual needs, resulting in a wide variety. One of the most appealing aspects of HR outsourcing is its Return on Investment (ROI). Comprehensive HR outsourcing has an average 27.1 % ROI. Providers use one of the following HR outsourcing pricing structures:  

  • A set price or flat rate payment per employee 
  • Percentage of gross revenue for each employee 

Local comprehensive HR outsourcing solutions, such as Zamp HR, are less expensive than national counterparts while delivering comparable or superior services. 

Zamp HR is committed to assisting you with streamlining your HR processes and identifying cost-saving options. We provide complete, cloud-based HR software as a free add-on to our HR outsourcing services. To have a deeper look, access our software demo today.