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How Much Does Outsourcing HR Cost in 2023?

How Much Does Outsourcing HR Cost in 2023?

Deciding to outsource HR usually comes down to two factors: time-savings and cost-savings.

How much can your company save if you dive into HR outsourcing?

Until now, we haven't gone deep into the nitty-gritty of outsourced HR cost savings. It's a complicated subject. With over 17 million Google results, the question "How much does outsourcing HR cost" is undoubtedly a hot topic.

But, when we looked through the front page, we noticed a trend: everyone has a different answer.

There's a reason for that.

The cost of outsourced HR varies widely. In the United States, fees range from less than $300 per employee per year to over $7,000 per employee per year (which comes out to $583 per employee per month).

Generally, you should expect to pay between 2% and 15% of your payroll to your Human Resources outsourcing company

Obviously, that's a huge gap.

Where does this difference in outsourcing costs come from? Let's look at the three core HR outsourcing pricing models to help you better gauge the cost of outsourcing.

The Big Three HR Outsourcing Price Models

Low Price, Low Service (a.k.a "The Payroll Processors")

Fifty-four percent of small business owners admit there's room for improvement in their payroll processes. So, it shouldn't be surprising that payroll is one of the most outsourced tasks.

For some businesses, payroll processors may seem like a golden egg. They handle the increasingly complex task of payroll administration, and you handle the rest of your burdens. Payroll processors are often the cheapest outsourced HR solution.

But getting a positive Return-on-Investment (ROI) is challenging when you outsource only a single HR task. 

Think economies-of-scale: the more tasks you outsource, the higher your ROI stacks. So, it's not unheard of for businesses to lose money using a payroll processor.

Of course, the payroll processor removes headaches and helps you focus on more significant business tasks. And those intangible benefits may be huge for your company. So, some businesses find payroll processors worth the investment.

Typically, payroll processing companies pitch their non-ROI-related benefits (e.g., compliance, tax, customer support, etc.) to help ease some friction. You won't pay too much for payroll processing, but you won't see much return either.

Instead of using this price model, you may want to turn to outsourcing companies that genuinely boost your ROI. For example, you may want a company that offers benefits administration and more to help you get the most from payroll service providers. 

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High Price, High Service (a.k.a "The National PEO Chains")

Once you move into the high-service category, you're using a Professional Employer Organization (PEO). These outsourced HR solutions can handle various HR administrative tasks, and they'll take over all of the HR responsibilities that you want outsourced.

And what about return on investment?

According to a survey by the National Association of Professional Employer Organizations (NAPEO), using a PEO provides businesses with an average ROI of 27%.

These cost-savings come from a variety of sources:

NAPEO estimates that a national PEO chain can save your business an average of $1,775 per year per full-time employee (FTE).

Unfortunately, high-cost, high-service PEOs cost upwards of $1,395 per year per FTE. So the bulk of your cost savings disintegrate. This is due to two high-cost pricing models:

  1. Charging is based on a percentage of gross payroll
  2. Charging is based on an ad-hoc per-employee, per-check basis that's based on how much the employees make

Both of these models are highly variable and can result in significant costs for your company.

Instead of a national PEO that comes with an inflated charge per employee per month, you may want services that help further maximize your ROI through an ideal payment model.

One way to help reduce your monthly fee and save more time and money is to turn to a local PEO.

Low Price, High Service (Local PEOs)

Not all PEOs operate under those two pricing models.

There are best-in-class PEOs that cost around the same price as payroll processors. That means that you get the spectacular ROI of a PEO without the high-cost model.

But how can some PEOs charge so little while national PEOs charge so much?

Everything comes down to the PEO’s location within the U.S. and its overall overhead.

For example, our offices are located in Utah. Our overhead is relatively low, and we can leverage our low-cost operating model to deliver lower prices than most national competitors.

Massive, national PEO chains have high overhead costs. They need to pay for their offices, employees, and compliance needs since they're spread across multiple states.

Sometimes, this works out in favor of the employer if they're located in a high-cost city like New York. But, for businesses located in smaller markets, you're paying for all of those NYC offices, and you're paying for their compliance and marketing needs across all those territories.

To recoup their losses, national PEOs often add a flat monthly fee in addition to their per-employee per-check charges. National PEOs may also add processing fees, delivery fees, W2 fees, and other hidden costs on your monthly bill.

Meanwhile, a local PEO doesn't have those national outsourcing costs. For example, at Zamp HR, we charge a single fixed rate per employee per check without a single add-on fee.

That's because we don't need multiple staff members in different state satellite offices doing the same job. If you only need 5 hours of HR help a week, we don't make you pay for 40 hours of service to justify our employees' costs. 

Getting Value Out of Your Outsourced HR Partner

Businesses use PEOs to save an average of $1,750 annually for every FTE on their payroll.

However, when you choose a national PEO chain, you'll see those cost savings drop. Outsourcing costs an average of $1,395 per FTE.

You'll still have a positive ROI, but you're spending extra money for no reason.

Don't spend your hard-earned cash on someone else's offices and employees. Local PEOs can help you maximize your HR administration for around the same price as a payroll processor.

Why choose high-cost, high-service when you can have low-cost, high-service PEO? 

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